Troubleshooting
If troubles in server work occur we recommend to keep the following order of actions:
1. Refer to section "Frequently Asked Questions"; it may contain solution of your or similar problem.
2. Carefully read sections of the help system and check correctness of server and client settings.
3. Set the debug level of log details (Settings - Log - Detail level of main log - Debug); analyze the log of the server working, messages of mail clients and other information related to the problem.
4. If you could not solve the problem by yourself, ask other users on the forum for help.
5. Review the version history, update to the latest version of the CMS, maybe your problem is solved in it. Subscribe to our newsletter to be timely informed about the release of new versions in which your problem can be solved.
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